We are no longer asking patients to ring back after 2pm for urgent appointments.
Due to increased demand we have altered the way we deal with urgent appointments.
At the start of each day we have same day appointments available. Both for urgent and non-urgent matters. We also have pre-bookable appointments with our GPs or with the Improving Access service (which offers evening and weekend appointments).
We sometimes advise patients to contact NHS 111, A+E, the minor injury clinic at Paulton or a local pharmacist when appropriate.
When you contact NHS 111 your call will be triaged by a professional who will contact the surgery with the contents of the call. 111 will tell us if you require a same day appointment, a routine appointment, or another service.
Please remember to try our Patchs, online consultation system for non-urgent problems. And sign up for our online booking system where you can book appointments online.
