Accessibility statement

This accessibility statement applies to the Hillcrest Surgery website (hillcrestsurgery.co.uk).

This website is run by Silicon Practice. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts using browser functionality
  • zoom in up to 500% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA, and VoiceOver)

We also try to make the website text as simple as possible to understand.

If you have a disability, search AbilityNet for “how to” guides to make your device easier to use.

How accessible this website is

We have designed this website to be as accessible as possible, conforming to the accessibility standards set out by the World-Wide Web Consortium (W3C) and other accessibility guidance.

This website is tested against WCAG 2.1 guidelines. These guidelines explain how to make web content more accessible for people with disabilities and user friendly for everyone.

Feedback and contact information

Contact us if you have an accessibility query including:

  • if you have any problems accessing information or using this website
  • if you have any positive feedback about this website’s accessibility

We aim to respond in 5 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, you can contact us to report this.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Silicon Practice is committed to making it’s websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Preparation of this accessibility statement

This statement was prepared on 29/06/2023. It was last reviewed on 29/06/2023.

This website was last tested on 29/06/2023. The test was carried out by Silicon Practice. The website may have changed since the date of the test.

We based our own accessibility audit on the NHS Digital accessibility audit process and the WCAG Website Accessibility Conformance Evaluation Methodology (WCAG-EM process).

Read the full accessibility test report