If you have any special needs please let our staff know so that we can help and ensure you get the same support in the future.
If you would like any information in an alternative format (for example, large print or easy read) or if you need help with communicating with us (for example, because you use British Sign Language), please let us know. You can call us on 01761 434469 or email bswicb.reception.hillcrest@nhs.net
Wheelchair access
The surgery is on one level with electric doors.
Disabled parking – Blue badge scheme
The Blue Badge scheme is for people with severe mobility problems. It allows Blue Badge
holders to park close to where they need to go.
Loop System
We do not currently have a hearing loop system in the reception area.
- British Deaf Association
- The Deaf Health Charity – SignHealth
- Action Hearing Loss
- Royal Association for Deaf People
- National Deaf Children’s Society
Blind/partially sighted
If you or family members are blind or partially sighted we can give you a large print or email version of our practice leaflet upon request. Please ask reception for further information.
For more advice and support for blind people please see the following websites:
Guide Dogs
Guide dogs are welcome at the surgery but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs.