Contact us

Please only use emails for non-urgent and administrative queries. If you need to speak to a GP please arrange an appointment. If you need urgent medical advice please contact NHS 111. In life threatening emergencies telephone 999.

Contact our reception team for general enquiries. They can help you directly or forward your query to the correct department.

Reception: bswicb.reception.hillcrest@nhs.net

Contact our medical secretaries for queries regarding referral, medical reports, insurance reports, registration and private work.

Secretaries: bswicb.secretaries.hillcrest@nhs.net

Opening times

We are currently closed.

Opening times
DayOpening hours
Monday8am to 6pm
Tuesday8am to 6pm
Wednesday8am to 6pm
Thursday8am to 6pm
Friday8am to 6pm
SaturdayClosed
SundayClosed

These are our core hours. We may offer you an appointment outside of this time. Visit our appointments page for more information.

Information:

Please phone after 11:00 am for non-urgent matters as phone lines are busy with patients booking urgent appointments from 8:00 am.

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Visit your local minor injuries unit.

Accessibility

If you have any special needs please let our staff know so that we can help and ensure you get the same support in the future. 

The surgery is on one level with electric doors. Our surgery is wheelchair friendly.

Parking

We have a small car park.

Disabled parking – Blue badge scheme

The blue badge scheme is for people with severe mobility problems. We have a parking space directly outside our front door for blue badge holders.

Related information

Appointments

Prescriptions