We would like to let our patients know that we are currently experiencing some temporary staffing challenges within our administrative team due to staff sickness and recent team changes.
Our administrative team is working hard to manage the increased workload while also supporting and training new colleagues. As a result, there may be longer processing times than usual for requests such as medical reports, insurance forms, and access to medical records or copies of notes.
Please be assured that we are doing everything we can to minimise delays and maintain the high standard of service our patients expect. We kindly ask for your patience and understanding while we work through this temporary period.
Thank you for your continued support and understanding.