What is a Care Co-ordinator?
Care Coordinators work as advocates for specific groups of patients, such as people who are frail or living with severe mental illness. They support people to navigate their care journey and ensure those most affected by health inequalities can benefit from personalised care and support.
They coordinate information on patients at their GP surgery or surgeries and proactively find patients with complex conditions or needs who may benefit from extra support.
Care coordinator’s liaise between patients, carers, families, and social and clinical services. They can assist with booking appointments, navigating external services and support patients in completing forms.
Please watch this video on Care Co-ordinators
Referrals
Referrals to Care Coordinators can be made from a wide range of professionals within the Primary Care Network, including doctors, nurses, or health and well-being coaches.
If you think you or someone you know would benefit from talking to a care coordinator please contact the surgery.