Clinical governance describes the structures, processes and culture needed to ensure that
healthcare organisations – and all individuals within them – can assure the quality of the care they provide and are continuously seeking to improve it. The main components of clinical governance include: risk management, clinical audit, education training and CPD, evidence- based care, patient and carer involvement and staffing and management. If you would like further details on our clinical governance policy, please contact the practice manager.
Helping you to manage your health
Who do I see?
For information on how best to be seen at the Surgery, select the service or condition you require.
Have you tried contacting us using Patchs?
If you require medical or admin advice and do not want to telephone us, please follow the link below for more information.
http://hillcrestsurgery.co.uk/patchs/
Annual Heart Checks
Who to see: Practice Nurse
Advice: Please contact reception on 01761 434469 in the usual way to make an appointment. Bloods/ECG to be take 1-2 weeks prior with the Health Care Assistant.
Asthma
Who to see: Practice Nurse
Advice: Please contact reception on 01761 434469 in the usual way to make an appointment.
Baby 6 Week Check
Who to see: GP
Advice: You will be sent a 40 minute appointment for you and baby.
Blood Tests
Who to see: Health Care Assistant
Advice: Please contact reception on 01761 434469 in the usual way to make an appointment.
BP/Hypertension Monitoring
Who to see: Health Care Assistant
Advice: Please contact reception on 01761 434469 in the usual way to make an appointment.
B12 Injections
Who to see: Health Care Assistant
Advice: Please contact reception on 01761 434469 in the usual way to make an appointment.
Chest Infections
Who to see: GP
Advice: Please contact reception on 01761 434469 in the usual way to make an appointment.
Childhood Immunisations
Who to see: Practice Nurse
Advice: Children will be invited to attend a clinic.
Coils
Who to see: GP
Advice: Please contact reception on 01761 434469 in the usual way to make an appointment.
Depo Injections
Who to see: Practice Nurse
Advice: Please contact reception on 01761 434469 in the usual way to make an appointment.
Diabetic Checks (Annual)
Who to see: Part 1 check with HCA 1-2 weeks before Part 2 with Practice Nurse
Advice: Please contact reception on 01761 434469 in the usual way to make an appointment.
Diabetic Follow Up
Who to see: Practice Nurse
Advice: Please contact reception on 01761 434469 in the usual way to make an appointment.
Diarrhoea
Who to see: GP
Advice: In the first instance we ask that you ask a pharmacist for medications to help control your symptoms. Please contact reception on 01761 434469 in the usual way to make an appointment.
Ear Infections
Who to see: Local Pharmacist or GP
Advice: Please contact reception on 01761 434469 in the usual way to make an appointment.
ECGs
Who to see: Health Care Assistant
Advice: Please contact reception on 01761 434469 in the usual way to make an appointment.
Gender Dysphoria
Who to see: GP
Advice: Please contact reception on 01761 434469 in the usual way to make a routine appointment. We can offer double appointments if you feel you would like longer to talk.
Holiday Jabs - Hep B, Hep A, Typhoid *Currently Unavailable
Who to see: Practice Nurse
Advice: *We Only Vaccinate Patients travelling within Europe. The patient needs to contact Bath Travel or MCP. Some jabs are chargeable & payable on day.
Hypertension BP Annual Check
Who to see: GP
Advice: Blood 2 weeks prior with Health Care Assistant
Implanon (Contraceptive implant)
Who to see: GP
Advice: Please contact reception on 01761 434469 in the usual way to make an appointment.
Injections - Pneumovax, Tetanus, Shingles, Whooping Cough(Pregnancy)
Who to see: Practice Nurse
Advice: Whooping Cough in pregnancy – can now be given from 20 weeks as long as the 20 week scan has been done.
INRs
Who to see: Health Care Assistant
Advice: Please contact reception on 01761 434469 in the usual way to make an appointment.
NHS Health Checks
Who to see: Health Care Assistant
Advice: Please contact reception on 01761 434469 in the usual way to make an appointment.
NHS Minor Surgery
Who to see: GP/Practice Nurse
Advice: Please contact reception on 01761 434469 in the usual way to make an appointment.
Private Medicals
Who to see: GP
Advice: Please contact reception on 01761 434469 in the usual way to make an appointment.
Smears
Who to see: Practice Nurse
Advice: Please contact reception on 01761 434469 in the usual way to make an appointment.
Spirometry / Reversibility
Who to see: Practice Nurse
Advice: Please contact reception on 01761 434469 in the usual way to make an appointment.
Stitches / Suture / Clips Removal
Who to see: Health Care Assistant
Advice: Please contact reception on 01761 434469 in the usual way to make an appointment.
Stroke / TIA Annual Review
Who to see: Practice Nurse
Advice: Please contact reception on 01761 434469 in the usual way to make an appointment.
Stop Smoking
Who to see: Local Pharmacist or Health Care Assistant
Advice: Please contact reception on 01761 434469 in the usual way to make an appointment.
Throat Infections
Who to see: Local Pharmacist or GP
Advice: Please contact reception on 01761 434469 in the usual way to make an appointment.
Water Infection (UTI)
Who to see: Local Pharmacist or GP
Advice: Please contact reception on 01761 434469 in the usual way to make an appointment.
Weight Management
Who to see: Local Pharmacist or Healthcare Assistant
Advice: Please contact reception on 01761 434469 in the usual way to make an appointment.
Self help
Practice news
- Unused medications
Posted: 20/03/2024 - Abuse to staff and available appointments – 12th March 2024
Posted: 12/03/2024 - More Practice News...
Health information at your fingertips
Find out about other services and useful links.
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